サポート – HunterLab アジア

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分光光度計＋ソフトウェア＋サポート＝オールラウンドな安心感

HunterLabのサービス＆サポート – 顧客志向、迅速、ユニーク。

HunterLabアジアのチームは、最初のお問い合わせからご購入まで、そしてそれ以降も、有能かつ親身になってお客様のご要望にお応えします。迅速な対応、カスタマイズされたソリューション、高品質なアドバイスを経験豊富なアプリケーションエンジニアから受けられ、電話、ウェブ、または現地での独自のサポートが提供されます。

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実施と測定のサポート

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お客様のデバイスを常に最新の状態に保ちます。

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HunterLab測色の専門家は、クリックするだけですぐにアクセスできます。

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ワークフローの重要な構成要素：

安定した品質のためのメンテナンスと校正。

各分光光度計は年に一度のメンテナンスをお勧めします。弊社のサービステクニシャンがお客様のもとへお伺いいたします。標準メンテナンスパッケージには、消耗部品の交換、総合的な機能チェック、メンテナンス内容を記録したテストレポートが含まれます。ご要望があれば、さらなる資格の取得も可能です。

お客様のニーズとご予算に合わせたサービスプランを喜んでご提案いたします。

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弊社またはお客様の現場での定期的なチェックにより、生産工程全体を通じて迅速で信頼性の高いカラー結果をお届けします。

顧客からのクレームの減少
より高い製品品質
廃棄物の削減
効率の向上
同じ目標値でのクロスロケーション生産
色の客観的コミュニケーション

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あなたのデバイスを元通りにします。

HunterLabの分光測色計は耐久性に優れ、絶対的な信頼性があります。しかし、万が一修理が必要な場合は、弊社のサービススペシャリストがお客様のHunterLab分光光度計を直ちに稼働させ、最大限の効率と精度で再稼働させます。

修理、メンテナンス、トラブルシューティングなど、どのような場合でもご連絡ください。

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HunterLabの認定サービスは、お客様の機器が最適なパフォーマンスで動作するために必要な正規部品と認定修理診断を提供します。

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ほとんどの場合、お客様のデバイスを弊社にお送りいただくだけで（事前に電話またはEメールでお知らせください）、弊社で診断を行い、数日以内に修理して返送いたします（特別な付属品は必要ない場合があります）。

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修理期間中に代替デバイスが必要ですか？ご安心ください！ご連絡いただければ、可能な限り貸出デバイスをご提供いたします。

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[difl_advanced_blurb title=”リモートアクセスサポート” content_area_alignment=”left” order_enable=”on” sub_title_order=”6″ content_width=”100%” title_margin=”||||false|false” content_margin=”10px||||false|false” content_area_alignment_tablet=”center” content_area_alignment_phone=”center” content_area_alignment_last_edited=”off|desktop” title_margin_tablet=”10px||||false|false” title_margin_phone=”0px||||false|false” title_margin_last_edited=”off|desktop” title_padding_tablet=”” title_padding_phone=”||0px||false|false” title_padding_last_edited=”on|phone” sub_title_padding_tablet=”” sub_title_padding_phone=”” sub_title_padding_last_edited=”on|phone” _builder_version=”4.24.3″ _module_preset=”default” title_level=”h2″ title_font=”|700|||||||” title_text_align=”left” title_text_color=”#2A4175″ title_font_size=”56px” title_line_height=”68px” sub_title_font=”|600|||||||” sub_title_text_color=”#2A4175″ content_body_font=”||||||||” content_body_text_align=”left” content_body_text_color=”#1C1C1C” content_body_font_size=”18px” content_body_line_height=”24px” module_alignment=”left” custom_margin=”||||false|false” custom_padding=”||||false|false” title_font_size_tablet=”” title_font_size_phone=”32px” title_font_size_last_edited=”on|phone” title_line_height_tablet=”” title_line_height_phone=”42px” title_line_height_last_edited=”on|phone” sub_title_font_size_tablet=”” sub_title_font_size_phone=”18px” sub_title_font_size_last_edited=”on|phone” sub_title_line_height_tablet=”” sub_title_line_height_phone=”26px” sub_title_line_height_last_edited=”on|phone” content_body_text_align_tablet=”center” content_body_text_align_last_edited=”off|tablet” locked=”off” global_colors_info=”{}”]

Support wie Sie ihn brauchen. Schnell & Sicher.

Mit einer sicheren Remote-Verbindung zu Ihrem HunterLab-Farbmessgerät können unsere Support-Spezialisten direkt mit Ihnen und Ihrem Messgerät kommunizieren. Mit integrierten Funktionen zur Chat- und Dateiübertragung unterstützen wir Sie bei Anwendungsfragen und auch bei komplexeren Aufgaben wie Software-/Firmware-Updates und Validierung der Geräteleistung.

Schnell, einfach und unkompliziert per Fernwartung. Unsere Spektralphotometer Aeros®, Agera® und Vista® verfügen über die Möglichkeit der webbasierten Kundenunterstützung. Mit Ihrer Freigabe schalten wir uns compliancegerecht auf Ihr Gerät und können Ihnen so bei Diagnose, Softwareaktualisierung oder Anwenderschulung aus der Ferne helfen. Der HunterLab Remote Access Support (RAS) ist beim Kauf eines der Geräte (Aeros®, Agera® oder Vista®) das erste Jahr inklusive.

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[difl_advanced_blurb title="HunterLab weltweit:" title_margin="||5px||false|false" _builder_version="4.27.2" _module_preset="default" title_level="h2" title_font="|700|||||||" title_text_color="#ffffff" title_font_size="22px" title_line_height="27px" content_body_font="Nunito Sans||||||||" content_body_text_color="rgba(255,255,255,0.8)" content_body_font_size="16px" content_body_line_height="24px" custom_margin="|20px|||false|false" title_font_size_tablet="22px" title_font_size_phone="18px" title_font_size_last_edited="on|phone" title_line_height_tablet="27px" title_line_height_phone="26px" title_line_height_last_edited="on|phone" content_body_font_size_tablet="16px" content_body_font_size_phone="14px" content_body_font_size_last_edited="on|phone" content_body_line_height_tablet="24px" content_body_line_height_phone="24px" content_body_line_height_last_edited="on|phone" global_colors_info="{}"][/difl_advanced_blurb][difl_iconlist list_item_icon_color="#FFFFFF" list_item_icon_size="14px" list_item_icon_vertical_placement="center" list_item_icon_margin="||||false|false" list_item_icon_padding="||||false|false" list_item_icon_wrapper_margin="||||false|false" list_item_icon_wrapper_padding="||||false|false" list_item_title_padding="0px|0px|0px|0px|true|true" list_item_wrapper_padding="2px|0px|2px|0px|false|false" _builder_version="4.25.2" _module_preset="default" child_title_text_text_color="#FFFFFF" child_title_text_font_size="16px" child_title_text_line_height="22px" custom_margin="20px||50px||false|false" child_title_text_font_size_tablet="16px" child_title_text_font_size_phone="14px" child_title_text_font_size_last_edited="on|phone" template_type="module" global_colors_info="{}"][difl_iconlistitem list_item_title="ヨーロッパ / 中東 / アフリカ" list_item_icon_type="none" list_item_content_padding="||0px|0px|false|false" admin_label="List item" _builder_version="4.25.2" _module_preset="default" child_title_text_font="|700|||||||" child_content_text_text_color="#FFFFFF" global_colors_info="{}"]

HunterLab Europe GmbH

[/difl_iconlistitem][difl_iconlistitem list_item_title="ドクター・アウグスト・アインゼレ・リング15" list_item_title_tag="p" list_item_icon="||divi||400" list_item_title_margin="||-4px||false|false" list_item_content_margin="|||-8px|false|false" _builder_version="4.24.2" child_content_text_text_color="#FFFFFF" child_content_text_font_size="16px" custom_margin="||||false|false" custom_padding="||||false|false" global_colors_info="{}"]

82418 ムルナウ

[/difl_iconlistitem][difl_iconlistitem list_item_title="+852 2406 1723" list_item_title_tag="p" list_item_icon="||divi||400" _builder_version="4.24.2" global_colors_info="{}"][/difl_iconlistitem][difl_iconlistitem list_item_title="sales‑asiapacific@hunterlab.com" list_item_title_tag="p" list_item_icon="||divi||400" list_item_title_url="mailto:info@hunterlab.de" _builder_version="4.24.2" global_colors_info="{}"][/difl_iconlistitem][/difl_iconlist][difl_iconlist list_item_icon_color="#FFFFFF" list_item_icon_size="14px" list_item_icon_vertical_placement="center" list_item_icon_margin="||||false|false" list_item_icon_padding="||||false|false" list_item_icon_wrapper_margin="||||false|false" list_item_icon_wrapper_padding="||||false|false" list_item_title_padding="0px|0px|0px|0px|true|true" list_item_wrapper_padding="2px|0px|2px|0px|false|false" _builder_version="4.25.2" _module_preset="default" child_title_text_text_color="#FFFFFF" child_title_text_font_size="16px" child_title_text_line_height="22px" custom_margin="20px||50px||false|false" child_title_text_font_size_tablet="16px" child_title_text_font_size_phone="14px" child_title_text_font_size_last_edited="on|phone" template_type="module" global_colors_info="{}"][difl_iconlistitem list_item_title="本社、北米／南米" list_item_icon_type="none" list_item_content_padding="||0px|0px|false|false" admin_label="List item" _builder_version="4.25.2" _module_preset="default" child_title_text_font="|700|||||||" child_content_text_text_color="#FFFFFF" global_colors_info="{}"]

ハンター・アソシエイツ・ラボラトリー

[/difl_iconlistitem][difl_iconlistitem list_item_title="11491 サンセット・ヒルズ・ロード" list_item_title_tag="span" list_item_icon="||divi||400" list_item_icon_margin="||||false|false" list_item_title_margin="||-4px||false|false" list_item_content_margin="|||-8px|false|false" _builder_version="4.24.2" child_content_text_text_color="#FFFFFF" child_content_text_font_size="16px" custom_margin="||||false|false" custom_padding="||||false|false" global_colors_info="{}"]

レストン, VA 20190-5280

[/difl_iconlistitem][difl_iconlistitem list_item_title="+1 571 470 6028" list_item_title_tag="p" list_item_icon="||divi||400" _builder_version="4.25.1" global_colors_info="{}"][/difl_iconlistitem][difl_iconlistitem list_item_title="sales@hunterlab.com" list_item_title_tag="p" list_item_icon="||divi||400" list_item_title_url="mailto:sales@hunterlab.com" _builder_version="4.24.2" global_colors_info="{}"][/difl_iconlistitem][/difl_iconlist][difl_iconlist list_item_icon_color="#FFFFFF" list_item_icon_size="14px" list_item_icon_vertical_placement="center" list_item_icon_margin="||||false|false" list_item_icon_padding="||||false|false" list_item_icon_wrapper_margin="||||false|false" list_item_icon_wrapper_padding="||||false|false" list_item_title_padding="0px|0px|0px|0px|true|true" list_item_wrapper_padding="2px|0px|2px|0px|false|false" _builder_version="4.27.0" _module_preset="default" child_title_text_text_color="#FFFFFF" child_title_text_font_size="16px" child_title_text_line_height="22px" custom_margin="20px||50px||false|false" child_title_text_font_size_tablet="16px" child_title_text_font_size_phone="14px" child_title_text_font_size_last_edited="on|phone" template_type="module" global_colors_info="{}"][difl_iconlistitem list_item_title="Asia-Pacific" list_item_icon_type="none" list_item_content_padding="||0px|0px|false|false" admin_label="List item" _builder_version="4.24.2" _module_preset="default" child_title_text_font="|700|||||||" child_content_text_text_color="#FFFFFF" global_colors_info="{}"]HunterLab アジア[/difl_iconlistitem][difl_iconlistitem list_item_title="Flat E, 13F Leahander Centre," list_item_title_tag="p" list_item_icon="||divi||400" list_item_title_margin="||-4px||false|false" list_item_content_margin="|||-8px|false|false" _builder_version="4.27.0" child_content_text_text_color="#FFFFFF" child_content_text_font_size="16px" child_content_text_line_height="1.4em" custom_margin="||||false|false" custom_padding="||||false|false" global_colors_info="{}"]

28 Wang Wo Tsai Street,
Tsuen Wan,
New Territories,
Hong Kong

[difl_advanced_blurb title="当社の技術者に直接お問い合わせいただけます：" content_area_alignment="center" order_enable="on" sub_title_order="6" content_width="100%" title_margin="||||false|false" content_margin="10px||||false|false" admin_label="Advanced Blurb" _builder_version="4.27.2" _module_preset="default" title_font="|700|||||||" title_text_align="left" title_text_color="#222222" title_line_height="29px" sub_title_font="Nunito Sans|600|||||||" sub_title_text_color="#e11d07" content_body_font="||||||||" content_body_text_align="left" content_body_text_color="RGBA(28,28,28,0.8)" content_body_font_size="16px" content_body_line_height="24px" max_width="640px" module_alignment="left" custom_margin="0px||40px||false|false" locked="off" global_colors_info="{}"]Sie haben eine technische Frage bzw. Problem mit Ihrem Farbmessgerät oder Software?

Füllen Sie das untenstehende Formular aus und wir helfen Ihnen so schnell es geht (auch an Wochenenden und Feiertagen).[/difl_advanced_blurb][df_gravity_form gravity_forms="4" use_ajax="on" input_padding="15px||15px||true|false" button_align="right" button_background_bgcolor="#DC4A50" button_padding="15px|20px|15px|20px|true|true" _builder_version="4.27.0" _module_preset="default" button_font="|700|||||||" button_text_color="#FFFFFF" button_font_size="16px" custom_css_main_element=".gform_wrapper.gravity-theme .gfield input.large, .gform_wrapper.gravity-theme .gfield select.large {|| width: 100%;|| padding-top: 15px;|| padding-bottom: 15px;|| border-radius: 5px;||}" border_radii_input="on|5px|5px|5px|5px" border_radii_textarea="on|5px|5px|5px|5px" border_radii_button="on|5px|5px|5px|5px" global_colors_info="{}"][/df_gravity_form]

[difl_advanced_blurb title="測定器やソフトウェアだけでなく、さまざまなサービスも提供しています。 " order_enable="on" sub_title_order="6" content_width="100%" title_margin="10px||||false|false" content_margin="10px||||false|false" title_margin_tablet="10px||||false|false" title_margin_phone="0px||||false|false" title_margin_last_edited="on|phone" title_padding_tablet="" title_padding_phone="||0px||false|false" title_padding_last_edited="on|phone" sub_title_padding_tablet="" sub_title_padding_phone="" sub_title_padding_last_edited="on|phone" _builder_version="4.24.2" _module_preset="default" title_level="h2" title_font="|700|||||||" title_text_align="center" title_text_color="#FFFFFF" title_font_size="38px" title_line_height="46px" sub_title_font="|600|||||||" sub_title_text_color="#2A4175" content_body_font="||||||||" content_body_text_align="center" content_body_text_color="#FFFFFF" content_body_font_size="16px" content_body_line_height="24px" module_alignment="left" title_font_size_tablet="38px" title_font_size_phone="22px" title_font_size_last_edited="on|phone" title_line_height_tablet="46px" title_line_height_phone="32px" title_line_height_last_edited="on|phone" sub_title_font_size_tablet="" sub_title_font_size_phone="18px" sub_title_font_size_last_edited="on|phone" sub_title_line_height_tablet="" sub_title_line_height_phone="26px" sub_title_line_height_last_edited="on|phone" locked="off" global_colors_info="{}"]測色についてもっと深く知りたいですか？オンラインまたは社内での測色コースをご予約ください。また、カスタマイズされた測定、レンタル・オプション、数々の特別な開発も行っています。私たちの正確な分光光度計と有能なサービスにご納得ください。[/difl_advanced_blurb][difl_dual_button btn_left_background_bgcolor="#2A4175" use_left_button_icon="off" btn_right_icon_color="1" left_button="サービス概要" left_button_url="@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjMwOTgzMSJ9fQ==@" left_button_padding="16px|24px|16px|24px|true|true" left_button_padding_tablet="16px|24px|16px|24px|true|true" left_button_padding_phone="|16px||16px|true|true" left_button_padding_last_edited="on|phone" alignment="center" _builder_version="4.25.2" _dynamic_attributes="left_button_url" _module_preset="be95d251-2d55-4926-b8b4-f039f8b01275" left_button_font="|700|||||||" left_button_text_color="#FFFFFF" left_button_font_size="16px" left_button_line_height="22px" hover_enabled="0" left_button_font_size_tablet="16px" left_button_font_size_phone="14px" left_button_font_size_last_edited="on|desktop" left_button_line_height_tablet="22px" left_button_line_height_phone="20px" left_button_line_height_last_edited="on|phone" border_radii_left_button="on|4px|4px|4px|4px" border_width_all_left_button="2px" border_color_all_left_button="#2A4175" locked="off" global_colors_info="{}" btn_left_background_bgcolor__hover_enabled="on|desktop" border_color_all_left_button__hover_enabled="on|hover" border_color_all_left_button__hover="#2A4175" left_button_text_color__hover_enabled="on|hover" left_button_text_color__hover="#2A4175" btn_left_background_bgcolor__hover="#FFFFFF" sticky_enabled="0"][/difl_dual_button]